Privacy Policy

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in our services, participate in activities on the services, or otherwise contact us. This may include:

• names
• phone numbers
• email addresses
• debit/credit card numbers
• billing addresses

When necessary, with your consent or as permitted by law, we process financial data as sensitive information. All personal information you provide must be true, complete and accurate, and you must notify us of any changes.

Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our services. This includes log and usage data, device data and location data, and is used primarily to maintain the security and operation of our services and for internal analytics.

2. How do we process your information?

We process your information to deliver and facilitate our services; respond to inquiries and offer support; send administrative information; fulfil and manage your orders and payments; enable user-to-user communications; request feedback; protect our services, including fraud prevention; identify usage trends; and to save or protect an individual’s vital interests.

3. What legal bases do we rely on?

If you are located in the EU or UK, we rely on the following legal bases to process your personal information: your consent; performance of a contract; our legitimate business interests; compliance with legal obligations; and protection of vital interests. If you are located in Canada, we process your information with your express or implied consent, or as otherwise permitted by law.

4. When and with whom do we share your information?

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. We may also disclose personal information to our service providers under written contract.

5. Cookies and tracking technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our services, and we permit certain third parties and service providers to use tracking technologies for analytics and advertising. Specific information is set out in our Cookie Notice at exegt.com/cookies. We may share information with Google Analytics; you can opt out at https://tools.google.com/dlpage/gaoptout.

6. How long do we keep your information?

We keep your personal information only for as long as necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process it, we will delete or anonymise it, or securely store and isolate it until deletion is possible.

7. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organisational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. You should only access the services within a secure environment.

8. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the services you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to their use of the services. If you believe we have collected data from a child under 18, please contact us at res@exegt.com.

9. What are your privacy rights?

Depending on your location, you may have rights including the right to request access to and a copy of your personal information; to request rectification or erasure; to restrict processing; to data portability; and to object to processing. To exercise your rights, contact us using the details below. If you are in the EEA or UK and believe we are unlawfully processing your information, you also have the right to complain to your local data protection authority. You may withdraw consent at any time.

10. Do United States residents have specific rights?

Residents of certain US states may have rights to request access to, correct, delete and obtain a copy of their personal information, and to opt out of certain processing. To exercise these rights, email us at res@exegt.com. We do not sell or share personal information, and have not done so in the preceding twelve months.

11. Do we make updates to this notice?

Yes. We may update this Privacy Notice from time to time, indicated by an updated date at the top. If we make material changes we may notify you by posting a notice or sending a direct notification.

12. How can you contact us?

If you have questions or comments about this notice, email us at res@exegt.com or write to us at: Executive Global Travel Ltd, 15A Danemead, Hoddesdon, Hertfordshire EN11 9LT, England.