Chauffeur transfer from Heathrow Airport

LHR · Traveller guide

Heathrow Terminal 3: arrivals, pick-up and getting to London

Terminal 3 is the Virgin Atlantic hub and also serves Emirates, Delta, American Airlines, Qantas, Japan Airlines, Cathay Pacific and Finnair. This guide covers where to meet someone, Heathrow's pick-up rules and charges, the trains and the drive into London.

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After you land

What happens after you land

After you leave the aircraft, follow the signs to passport control. If you are eligible, Heathrow says an eGate is usually the quickest way into the UK: you need a biometric passport, and children aged 8 and 9 can use the gates with an adult if they are at least 120 cm tall (from 8 July 2026). Heathrow shows live security and immigration waiting times at heathrow.com/passenger-updates.

Most visa-free visitors now need an Electronic Travel Authorisation (ETA) before they fly. Heathrow gives the current fee as £20, and British and Irish citizens do not need one. Check this before you travel, because airlines can refuse boarding without it.

After passport control, follow the signs to baggage reclaim and check the screens for your belt. Trolleys in the hall are free. Then choose the green channel if you have nothing to declare, or the red channel if you do. Cash of €10,000 or more must be declared.

Heathrow's airline pages list for Terminal 3, among others: Virgin Atlantic, Emirates, Delta, American Airlines, Qantas, Japan Airlines, Cathay Pacific and Finnair. British Airways uses both T3 and T5. Airlines can change terminal, so check your booking.

Meeting and collection

Meeting someone at Terminal 3

Heathrow's official meeting point for Terminal 3 is the seating area on the ground floor of Arrivals. Anyone meeting you should go there, not to the forecourt, where waiting is not allowed. If a chauffeur is meeting you, they will be in arrivals with a name board.

For collections, Heathrow points drivers to Terminal Parking or a Park & Ride car park. The Terminal 3 Park & Ride bus stop is at stop 14 or 15 on the arrivals forecourt.

The airport's own charges

These are the airport's published figures, read on 28 October 2026. They change, so use the link on each line to confirm before you rely on them.

£7 per entry, 24 hours a day

Heathrow says no pick-ups or waiting are allowed on the terminal forecourts, and the charge applies to taxis and private hire as well.

Waiting area for licensed private hire operators (Authorised Vehicle Area, Northern Perimeter Road)

Official page, checked 28 October 2026

£1.00 an hour for the first five hours

Heathrow's table shows higher bands after five hours, so check the page for longer waits.

Getting to London

From Terminal 3 to central London

Typical driving times without traffic, then the train options. Allow more time at rush hour and on Friday afternoons.

By car, without traffic

ToTimeDistance
Mayfairabout 35 min16 miles
Westminsterabout 40 min17 miles
The City (Bank)about 45 min19 miles
Canary Wharfabout 1 hr23 miles
King's Crossabout 45 min18 miles

Our estimates from OpenStreetMap road data at normal free-flow speeds, rounded to the nearest five minutes. They are not a promise: traffic, roadworks and the time of day change them.

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By train, coach and Tube

Elizabeth line

28 minutes from Paddington

All six trains an hour call at Terminals 2 and 3 (the station is between the terminals).

Official page

Heathrow Express

15 minutes to Paddington

Non-stop, every 15 minutes, from the shared T2 and T3 station.

Official page

Piccadilly line

about 50 minutes to central London

From the same station. The terminal's central bus station accessibility line is +44 (0)20 8757 2925.

Official page

Right now

Weather at Heathrow

The latest report and the next twelve hours, in plain English. Strong wind, low cloud or fog can slow flights, so it is a good moment to check your flight status.

Loading the weather at Heathrow…

Good to know

Assistance and useful tips

Assistance

Book assistance through your airline or travel agent when you book your flight, or at least 48 hours before you travel. Heathrow's helpline for Terminals 2, 3 and 4, car parks and the Heathrow Express and Elizabeth line is +44 (0)20 8757 2700. All Heathrow Elizabeth line stations are step-free from train to street.

Useful to know

  • Terminal 3 has the Aerotel in Arrivals, Club Aspire and No.1 Lounge in Departures, free Wi-Fi and a fast-track option.
  • T2 and T3 share a station, so the walk from either terminal is the same few minutes.
  • Heathrow warns that airline terminal allocations change, so check your flight details the day before.

Questions

Terminal 3 FAQs

Where do I meet someone at Heathrow Terminal 3?
Heathrow's official meeting point is the seating area on the ground floor of Arrivals, inside the terminal.
How far is Heathrow Terminal 3 from central London by car?
Without traffic, about 35 to 40 minutes to Mayfair or Westminster, and about 45 minutes to the City. Rush hour can add a lot.
Can a car wait for me on the terminal forecourt?
No. Heathrow says no pick-ups or waiting are allowed in the drop-off areas, and you cannot wait on the terminal forecourt. Cars collect from the car parks, and licensed private hire operators have their own waiting area. Your chauffeur deals with this: you meet them in arrivals.
Which train is quickest from Terminal 3?
The Heathrow Express takes 15 minutes to Paddington. The Elizabeth line takes 28 minutes but goes straight on to the West End and the City without changing.

Sources

Where this information comes from

Checked on 28 October 2026against the airport's own pages, TfL, rail operators and GOV.UK. Airports change terminals, charges and timetables, so confirm anything important with them before you travel.

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